Privacy Policy

This privacy policy explains how Test Garage (347a Wallisdown Road, Poole, BH12 5BU) collects, uses and protects your personal information when you use our website, book a service, or contact us.

Who we are

Test Garage is the data controller for personal information collected through this website. You can contact us at:

• Email: ericsales0907test@gmail.com
• Phone: 07515952530
• Address: 347a Wallisdown Road, Poole, BH12 5BU

What information we collect

When you use our website or book a service, we collect:

• Your name, email address and phone number (when you book or contact us)
• Your vehicle registration and make/model (so we can prepare for your appointment)
• Service history and details of work carried out on your vehicle
• Any notes or descriptions you provide about issues with your vehicle
• Anonymous website usage data via cookies (see Cookies section below)

How we use your information

We use your information to:

• Confirm and manage your service bookings
• Communicate with you about your vehicle
• Send you MOT and service reminders (you can opt out)
• Look up your vehicle's MOT and tax status with the DVLA
• Keep accurate records as required by law
• Improve our service and website

Who we share your information with

We share your information only when necessary:

• DVLA and DVSA — to look up vehicle and MOT history. We send only your registration number.
• Email service provider — to send booking confirmations and reminders.
• MOTHQ — the platform that powers this website. They process data on our behalf and never sell your information.
• HMRC, courts, or law enforcement — when legally required.

We never sell your data to advertisers or third parties for marketing purposes.

How long we keep your data

We keep service records and contact details for as long as you're a customer, and for up to 7 years after your last visit (so we can comply with HMRC and consumer law requirements). You can ask us to delete your data sooner — see your rights below.

Your rights

Under UK GDPR you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information (subject to legal limits)
• Restrict how we use your information
• Receive your information in a portable format
• Object to our processing of your information
• Withdraw consent for marketing emails at any time
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us using the details at the top of this page.

Cookies

Our website uses essential cookies to keep you signed in and remember your preferences. We don't use advertising or tracking cookies that follow you around the web. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the “last updated” date at the top.

Questions?

If you have any questions about this privacy policy or how we use your information, please get in touch using the contact details at the top of this page.